FAQs
Fara London specializes in premium fragrances that are designed to embody sophistication and introspection. Our curated selection includes captivating scents that allow customers to express their individuality and embrace new beginnings.
Yes, our fragrances are designed with convenience in mind. We offer travel-friendly accessories, such as the versatile Atomizer Gift, which allows for easy and elegant fragrance application on the go.
We offer exchanges within 15 days of purchase if the fragrance does not meet your expectations, provided that at least 95% of the product remains in the bottle. Please note that exchanges are only applicable to 100ML perfumes or gift boxes.
Returns are only accepted if the product is received damaged or leaked. In such cases, please contact our support team immediately with photos of the product.
Once a return or exchange request is submitted, it typically takes 4-5 working days to process. We strive to ensure a smooth and efficient experience for our customers.
Yes, we offer free shipping on orders of PKR 3,750 and above. This allows our customers to enjoy our premium fragrances and accessories without paying any additional delivery charges. Orders below PKR 3,750 may include a standard shipping fee.
Unfortunately, 3ML and 10ML travel-size products cannot be returned or exchanged. Our return and exchange policy is only applicable to 100ML perfumes and gift boxes.
You can reach our customer service team through the contact information provided on our website. We are committed to assisting you with any inquiries or concerns you may have.