What types of fragrances do you offer?

Fara London specializes in premium fragrances that are designed to embody sophistication and introspection. Our curated selection includes captivating scents that allow customers to express their individuality and embrace new beginnings.

Are your fragrances suitable for travel?

Yes, our fragrances are designed with convenience in mind. We offer travel-friendly accessories, such as the versatile Atomizer Gift, which allows for easy and elegant fragrance application on the go.

What is your return policy for fragrances?

We accept returns for any perfume that does not meet your expectations within 15 days of purchase, provided that at least 95% of the product remains in the bottle. Please note that returns and exchanges are only applicable to 100ML perfumes or gift boxes.

How long does it take to process a return or exchange?

Once a return or exchange request is submitted, it typically takes 4-5 working days to process. We strive to ensure a smooth and efficient experience for our customers.

Do you offer free shipping?

Yes, we provide free shipping worldwide, ensuring that our premium fragrances and accessories can reach customers globally without additional shipping costs.

Can I return or exchange travel-sized products?

Unfortunately, returns and exchanges for 3ML spray testers, tester bundles, and atomizers cannot be accommodated. Our return policy is specifically applicable to 100ML perfumes and gift boxes.

What should I do if my product arrives damaged?

If your product arrives damaged, please contact our customer service team immediately. We will guide you through the process of addressing the issue and ensuring your satisfaction.

How can I contact customer service?

You can reach our customer service team through the contact information provided on our website. We are committed to assisting you with any inquiries or concerns you may have.